Skills, knowledge & experience

We have served the London restaurant and catering industry for over 80 years. During this time, we have become experts in our field and have strengthened our core values of quality and customer service. We do everything we can to ensure you receive the very best – a smooth, efficient and high-quality service.

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Customer relationships

We pride ourselves on our excellent relationships with our clients, many of whom have been with us for decades. Every customer has a dedicated Area Service Manager who acts as a single point of contact and helps to tailor the best solution for their laundry.

Our products

We offer extensive ranges of quality table linen, serviettes and chefs wear. Superior cotton, natural linen, and materials that are second to none have been developed to exacting standards. We source products from reliable and ethical suppliers that we have long and trusted relationships with.

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About

At our peak we process over 2.5 million pieces of linen a week!

Flexibility

Our flexible contracts allow you to manage your stock according to your needs and requirements whilst being able to keep a close eye on your costs. We do not charge for reasonable losses and are flexible on sizes. Items are available for both permanent and temporary hire. Our dedicated Area Service Managers are always available to help assist you with your changing needs.

Quality

We ensure the products we supply are of pristine quality and tailored to meet your needs. Items in our factory go through strict quality control checks in order for customers to receive the very best. Staff are fully trained in handling your products carefully and expertly throughout every step of their journey to you. We do everything we can to offer first class service.

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Caring for the environment

We invest in processes to make us environmentally progressive, and have won a number of awards that recognise our work in this area. Modern factory machinery that is more energy efficient, water recycling, energy efficient lighting, packaging reductions, lower ‘linen miles’ and eco friendly cleaning products are just some of the measures we have put in place. Commercial laundering is demonstrably more sustainable than domestic processing, so by using our rental service our customers can be assured of the most environmentally friendly solution for their uniforms and linen.

Customer satisfaction survey

We aim to deliver first class customer service and excellent product quality. To ensure we are performing well and discover any areas requiring improvement, we employ The Leadership Factor annually to survey our customers. Analysing the subsequent results helps us to maintain and improve our service.

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Meet the Team

We have built up a reputation through our reliable, innovative service. Our long standing staff always strive to work hard, offering impeccable customer service.

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